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Privacy Policy
Please read this page carefully.
Home / Privacy Policy
Please read this page carefully.
Last updated: October 2026
This policy explains how Fluff & Co. collects, uses and protects your personal information when you visit our website or use our services.
We collect the details you give us when you book, contact us or buy from the shop: your name, email address, phone number, address, and your pet’s name, breed and care notes. We also collect basic usage information such as pages visited, through cookies and similar tools.
Our website uses cookies to remember your preferences and understand how the site is used. You can control or delete cookies in your browser settings. Some features, such as the shopping cart, may not work without them.
We do not sell your personal information. We only share it with trusted providers who help us run the business, such as payment processors, booking tools and delivery partners, and only as needed to provide those services, or where the law requires it.
We keep your information only as long as needed for the purposes above, or as required by law. Pet care records may be kept so we can look after your pet safely at future visits.
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us using the details below and we will respond promptly.
If you have any questions about this policy, email us at hello@yourgroomingstudio.com.